Email
Password

Frequently Asked Questions

In order to better address your questions, we have set up convenient online flash tutorials. If you have a question that is not covered in the movies, you may be able to find the answer by searching  our convenient KnowlegeBase or reading through our Hosting Manual.

CONTROL PANEL TUTORIALS
Creating a POP email account Watch movie
Creating a default (catchall) email account Watch movie
Creating an email account in Outlook Express Watch movie
Creating an autoresponder Watch movie
Creating a subdomain Watch movie
Creating custom error pages Watch movie
Password protecting a directory Watch movie
Creating a MySQL database Watch movie
Managing a MySQL database in PHPMyAdmin Watch movie
Installing FrontPage extensions Watch movie
Using File Manager Watch movie
Using Index Manager Watch movie
Enabling Hotlink Protection Watch movie
Redirecting a URL Watch movie
Redirecting mail Watch movie
Changing control panel password Watch movie
Creating an add-on domain Watch movie
Creating an FTP account Watch movie
Backing up your site Watch movie
Using WebMail Watch movie
Using Fantastico to install scripts in cpanel Watch movie

 

EMAIL NEW!
Creating an email account in Outlook Express Watch movie
Creating an email account in Outlook 2002 Watch movie
Creating an email account in Netscape Communicator Watch movie
Creating an email account in Eudora Watch movie
Creating an email account in Incredimail Watch movie
Creating an email account in Pegasus Watch movie

 

OUR BILLING SYSTEM NEW!
Viewing & paying bills online Watch movie
Managing your support tickets Watch movie
Viewing your hosting packages & domains Watch movie
Updating your profile & changing your password Watch movie
Updating your credit card information Watch movie
Reading News & Announcements Watch movie
Changing the theme (skin) Watch movie

 

DREAMWEAVER MX NEW!
Creating and configuring your site Watch movie
Creating a simple page layout Watch movie
Creating a template Watch movie
Creating tables Watch movie
Creating a navigation bar Watch movie
Creating rollover images Watch movie
Creating a form Watch movie
Uploading your site via FTP Watch movie

 

DNS (NAMESERVER) CHANGE TUTORIALS
Making DNS changes at 000Domains.com Watch movie
Making DNS changes at Dotster.com Watch movie
Making DNS changes at Enom.com Watch movie
Making DNS changes at GoDaddy.com Watch movie
Making DNS changes at MelbourneIT.com.au Watch movie
Making DNS changes at NameCheap.com Watch movie
Making DNS changes at NetworkSolutions.com Watch movie
Making DNS changes at OpenSRS.net Watch movie
Making DNS changes at Register.com Watch movie
Making DNS changes at StarGate.com Watch movie
Making DNS changes at DRAMS (dramsystem.com) Watch movie
Making DNS changes at 123-reg.co.uk Watch movie
Making DNS changes at Itsyourdomain.com Watch movie
Making DNS changes at WildWestDomains.com Watch movie
Making DNS changes at DomainsCheaper.com Watch movie

 

SITE STUDIO TUTORIALS
Getting started in SiteStudio Watch movie
Creating a Product Page in SiteStudio Watch movie
Creating an FAQ Page in SiteStudio Watch movie
Creating a Download Page in SiteStudio Watch movie
Editing a page in SiteStudio Watch movie
Password protecting a page in SiteStudio Watch movie
Configuring your Site Settings in SiteStudio Watch movie

 

WS_FTP TUTORIALS
Configuring your site in WS_FTP
  Create a new site Deleting an existing site
  Modify an existing site Setting startup preferences
  Creating a new folder  
Watch movie
Transferring files in WS_FTP
  Setting options Viewing file contents
  Upload/download files Setting file transfer mode
Watch movie
Managing your files in WS_FTP
  File sorting preferences Renaming directories
  File display preferences Creating directories
  Viewing files/directories Deleting directories
  Changing directories Setting file permissions
Watch movie

 

CUTE FTP TUTORIALS
Setting your preferences in CuteFTP
  Startup launch screen Double-click action
  Connection retries Colors, fonts, sound
  Firewall Prompts
Watch movie
Configuring your site in Cute FTP
  Create a new folder Modifying an existing site
  Create a new site Deleting an existing site
Watch movie
Transferring files in Cute FTP
  Setting file transfer mode Viewing file contents
  Upload/download files Scheduled file transfers
Watch movie
Managing your files in Cute FTP
  Changing directories Creating directories
  File sorting preferences Renaming directories
  File display preferences Deleting directories
    Setting file permissions
Watch movie

 

SMART FTP TUTORIALS
Configuring your site in SmartFTP
  Create a new site Deleting an existing site
  Modify an existing site Creating a new folder
     
Watch movie
Transferring files in SmartFTP
  Setting options Viewing file contents
  Upload/download files Setting file transfer mode
Watch movie
Managing your files in SmartFTP
  File sorting preferences Renaming directories
  File display preferences Creating directories
  Viewing files/directories Deleting directories
  Changing directories Setting file permissions


Watch movie

 

FRONTPAGE 2002 TUTORIALS
Publishing your web via HTTP Watch movie
Publishing your web in live mode via HTTP Watch movie
Publishing your web via FTP Watch movie
Deleting files off your server Watch movie
Creating forms in FrontPage Watch movie
Password protecting a directory (subweb) Watch movie
Changing your password in FrontPage Watch movie


 

CREATING PRIVATE NAMESERVERS (RESELLERS) NEW!
Creating private nameservers at 000Domains.com Watch movie
Creating private nameservers at Dotster.com Watch movie
Creating private nameservers at Enom.com Watch movie
Creating private nameservers at GoDaddy.com Watch movie
Creating private nameservers at NameCheap.com Watch movie
Creating private nameservers at NetworkSolutions.com Watch movie
Creating private nameservers at OpenSRS.net Watch movie
Creating private nameservers at StarGate.com Watch movie
Creating private nameservers at 123-reg.co.uk Watch movie
Creating private nameservers at Itsyourdomain.com Watch movie
Creating private nameservers at DomainsCheaper.com Watch movie


 

WEBHOSTMANAGER (WHM Reseller) TUTORIALS
Managing your hosting packages Watch movie
Managing your hosting accounts Watch movie
Managing your bandwidth Watch movie
Managing your subdomains Watch movie
Managing your skeleton directory Watch movie
Managing your DNS zones Watch movie
Managing your suspended accounts Watch movie
Managing your parked domains Watch movie
Managing your FrontPage Extentions Watch movie
Modifying account passwords Watch movie
Monitoring your server Watch movie
Troubleshooting email Watch movie
Setting up a Remote Access Key Watch movie
Changing your WHM theme Watch movie

Didn’t find what you were looking for?

Check our KnowlegeBase and Hosting Manual

cPanel and WebHost Manager: You and Your Clients will be in Control of every aspect of the Web Hosting World
CPanel is a fully-featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of email, files, backup, FTP, CGI scripts, and web site statistics.
 
These guys are great at what they do. I don't think I've EVER had a better customer service experience with any other company. Overall, in every category I would rate them excellent! Their customer/technology support group is wonderful and knowledgeable, especially Ron Kyler - he has been very, very helpful. My last hosting company was terrible and he has renewed my faith. Can't say enough great things about this company!
 

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